Welcome to the Experian Thought Leadership Hub

In today's fast-paced world, locating individuals quickly is crucial for debt collectors and lenders. TrueTrace™, Experian’s leading skip tracing software, has undergone significant enhancements, improving data accuracy and expanding data sources.

These upgrades offer:

• Increased right-party contact (RPC) rates
• Better cost efficiency
• Improved user experience

Call blocking, mislabeling, and increased scam activity have led to a decline in RPC rates. TrueTrace addresses these challenges with enhanced data accuracy, using an identity graph to tie data from disparate sources to a unique identity profile for each consumer.

TrueTrace's enhancements represent a significant advancement in skip tracing technology, helping businesses achieve better results and operational efficiency.

As a service provider, you may be facing an uptick in delinquencies, making it crucial to optimize your debt collection strategies.

We’ve created a comprehensive free e-book, designed to show how you can bundle our innovative solutions for smarter, more efficient debt collection.

In this e-book, you’ll discover how to:

• Segment and prioritize: Identify high-yield accounts to accurately focus your collection efforts.
  
• Contact the right way: Maximize recovery by reaching debtors on their preferred communication channels.
  
• Streamline your operations: Use automated workflows to drive efficiency and improve results.

Did you know that U.S. residential electricity prices have risen by 25% over the past five years? ¹ Download our tip sheet to learn four strategic actions that utility and telecom service providers can take to navigate current collection challenges and dramatically transform outcomes.

Explore how to:

• Successfully prioritize and implement a data-driven strategy.
• Ensure accurate contact data with skip-tracing tools.
• Leverage technology and AI/ML models to improve operations.
• Enhance the customer experience by tailoring interactions.

1. U.S. Energy Information Administration

Join our experts for an engaging conversation on credit union collection trends and successful account management strategies.

Maximizing portfolio performance in the current debt management and collections landscape demands adapting to dynamic markets and implementing optimized, customer-centric strategies. This e-book explores the current landscape of debt and delinquency, offering solutions to increase recoveries, streamline operations, and enhance the consumer experience.

The financial industry continues to undergo significant transformations, driven by rapid technological advancements and changing consumer preferences. Open banking is at the forefront of these changes, a system that enables third-party financial service providers to access consumer banking information through secure application programming interfaces (APIs).

Enhance your strategy and lead the charge in this banking revolution.

Learn how our solution can help you establish a more profitable debt collections strategy.

Discover how you can harness the power of our industry-leading collection, decisioning and optimization capabilities to increase profitability and improve operational efficiency.